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Conservatories, Sunrooms - Your questions Answered
Conservatory Roofing (21)

Please note: Most of the answers we feature here are from 1999 - early 2002. We endeavour to keep all links etc up to date, however if you spot any errors please let our webmaster know at It should also be noted that some replies may change in light of changes to legislation especially with regards to Planning Permission and Building Regulations. To submit a new question or to query an existing question visit http://www.ask-questions.com/yabbse/index.php.

Ref:21
Question submitted by Arnold

Click here for a brochure request I am about to have aluminium conservatory built. The recommended frame is by Monarch and the roof by Quantal. I've heard that they do not fit together well and that I should have a Monarch frame with a Monarch roof installed. Can you recommend which is the best combination? Monarch/Quantal or Monarch/Monarch?

This question is answered by the Conservatories Online editorial team - Both Monarch and Quantal are excellent well respected brands in the conservatory roofing business. We ourselves would not have any problem using a Monarch/Quantal combination. Its worth remembering that most PVCu conservatory suppliers will source their PVCu framing and roof framing from different suppliers - so using two different sources for the majority of the conservatory components is not unusual.

Ref:20
Question submitted by Gary - North Wales

We have just had a conservatory built on our bungalow with a box gutter fitted by a local company. After some rainfall and leaking, inside and outside of the box gutter joint we inspected the work undertaken. Our findings were that there was no runaway for the water around the conservatory (the new guttering was perfectly level all the way around) and was three quarters full of water. Should there be a runaway for the water? The conservatory size is 4m x 3m.

Secondly, inside the box gutter is our original gutter which continued across the back of the bungalow. I thought the box gutter was a replacement and performed the job of the original gutter is this correct?

I hope you can help us with these queries so we can go talk to the builder with some understanding of how it should work.

This question is answered by the Conservatories Online editorial team -  Modern conservatories are installed (or should be) LEVEL. Due to the way both "normal" gutters and boxgutters are attached to the ring beam that is at head of conservatory framework these gutters will also be LEVEL - ie with none or minimal fall. This means that on occasion you can get "standing water" in the gutter and this is considered normal. That said we would not have thought this level of water would reach a three quarters level.

Occasionally some designs will allow for the existing gutter to be still in place (effectively sitting inside boxgutter) but this is not that common in our experience. On most occasions the boxgutter replaces the existing gutter as you suggested. Without knowing what roof system your builders used or having site of the installation its impossible to comment on its effectiveness but from what you say we would consider they at the very least owe you an explanation of how the "boxgutter system" will work in the long term.

Ref:19
Question submitted by Marc

Zenith have instructed us that a glass roof is better than polycarbonate, and have quoted us 1500 more for a conservatory with a glass roof (and a distance out from the house of 3.6m), than has a local firm (Concept) for a polycarbonate roof (and a distance out from the house of 4m). Money is, of course, a major issue, but value/quality also counts. What is the better option?

This question is answered by the Conservatories Online editorial team - Roof glazing is a matter of personal choice. For sure many people prefer glass roofs and we would always recommend this if budget allows. Most people also consider that glass roofs have a higher quality feel - not "cheap" looking in the way that polycarbonate is sometimes described. Be aware however that with a glass roof you will almost certainly require blinds. (To be fair you may also require blinds with polycarbonate).

A premium of around 1500 for a glass roof is fairly typical. If price is a big issue it may be worth asking Zenith if they will also consider supplying in polycarbonate.

Ref:18
Question submitted by Richard

I have been deliberating on whether to go for the Everlite or Ultraframe roof system on my lean-to conservatory. I had decided on the Ultraframe with 25mm polycarbonate, but am now worried about the pitch, as some people have said that a 25 degree pitch is necessary, but I only have room for a 15 to 20 degree pitch. Can you advise what a suitable pitch would be with the Ultraframe system?

The Ultraframe roofing system utilises 25mm polycarbonate, and can accommodate pitches of between 5-30 as standard, but can go to 45 when required. If the pitch required by the customer is between 15-20, they can comfortably accommodate this.

Ultraframe can offer two wallplates which will accommodate pitches of between 5-30, with ventilation.

You can find out more about Ultraframe and its products at http://www.ultraframe.co.uk

Ref:17
Question submitted by Vck

We are in the process of getting quotes and so far we have been impressed by Anglian Conservatories. The advice seemed sound and I could verify a lot of what he told us on your web site. However you do not mention their products. They claim to be the only company with BBA agreement for everything (White Knight windows, roof and doors). You refer a lot to Ultraframe and Quantal who have BBA agreement. Would the quality of Anglian's products be therefore of similar quality? He also mentioned an electronic ventilation system called Ridgeflow. Another supplier told us it was rubbish. Have you heard of this and does it work?

This question is answered by the Conservatories Online editorial team - Anglain are one of the UK's largest suppliers of conservatories and offer an excellent range of products. As we understand it Anglian use the Ultraframe roof system. 

The Ridgeflow product is an Ultraframe option and its been growing in popularity as people become increasingly concerned with ventilation. Our guess is that the supplier who said that the Ridgeflow product was rubbish did not use the Ultraframe product or if they did use Ultraframe products - they did not want to supply this part. We have found that some conservatory companies are reluctant to offer their customers these added benefits - perhaps thinking that the increased cost will result in a lost sale or more likely consider that adding these "extras" only complicates the sale and offers them very little extra revenue. For instance the ridgeflow will require an electrical supply - as hard as it maybe to believe that may the true reason they are reluctant to promote it. (ie they do want to get involved with electrics)

Having the BBA certificate is a good "quality standard" and while we cannot confirm that Anglian are the only company to have BBA certification for all their products - its like they are one of the few. 

Ref:16
Question submitted by Roger

I have been procuring quotes for a Victorian conservatory 4.0m by 4.6m. I have filtered out the rubbish and am now down to the 2 final contenders. They are very similar in price but the main difference is that one has an Ultraframe roof and one has a Quantal roof. In your opinion which is the best system and why? The conservatory is south facing.

This question is answered by the Conservatories Online editorial team - The Ultraframe and Quantal roof systems are in our opinion two of the very best conservatory roofing systems available and while the two companies themselves may not agree with us we really feel there is very little to choose between them. As we often say its how its fitted that matters most of all - and that is off course down to the skills of your potential suppliers.

Both roof systems have been awarded the British Board of Agreement (BBA) certification for their roof systems. (Ultraframe makes a big point of the fact that they where first to get it!) The BBA is a prestige standard for construction throughout the UK, and a prerequisite of new build specification. BBA certification is awarded following a successful independent inspection program that includes analysis of structural performance and weather tightness of the roofing system, as well as the manufacturing process and customer experience.

The external finish to the roof is one of the main differences between the two systems. The Quantal System is finished externally in aluminium and they would argue that this means that the external appearance of the roof remains cleaner and is easier to maintain in the long term. We think this is a fair point but would point out that because of this and the way the rafters are glazed that installation would take a little longer to complete when compared to the Ultraframe system which is finished externally in PVCu capping. Attaching the PVCu capping to the rafters is a simple process and because of this the Ultraframe system is particularly popular with installers and DIYers. Keeping PVCu roof rafter cappings looking pristine requires regular cleaning - especially in the autumn when the leaves drop. This is a point that many conservatory owners only ever discover after they have bought a conservatory. PVCu may be "maintenance free" but that don't mean it wont need cleaning!

We understand that the Quantal system is a little more expensive than the Ultraframe system (The external finish of aluminium creates a higher component cost) - so arguably if both companies are similarly priced the Quantal System represents the "best value".

We appreciate that we have not come down firmly on favour of one system but hopefully the above will help in any case. You can't go far wrong with either system provided the Installation Company is reliable and trustworthy.

Ref:15
Question submitted by Rob

We have a south facing garden and are confused as to what roof is best. One company says we must have polycarbonate as glass will cause a sauna and damage furniture. The other says we must have glass as otherwise the conservatory will be so cold that it will be unusable. I understand that Pilkington k glass will keep heat in but will a glass roof get too hot in the summer? Please help a very confused couple!!!!!!!!

This question is answered by the Conservatories Online editorial team - If your conservatory is to face south then we feel that it's quite likely you will require blinds or shading of some sort with both a polycarbonate roof and a glass roof. By mentioning the cold we assume the supplier using the glass roof is specifying Pilkington K Glass? This is off course very good - but be aware that if a 25-mm polycarbonate is specified then the insulation in a polycarbonate roof would be similar. As a generalisation polycarbonate will give more protection from sun and glare but this does not mean especially with a south facing conservatory that you will not need blinds

We would make our choice on what you consider looks best and gives the best value for money. A glass roof will almost certainly be more expensive but if you find its appearance preferable then it may well be the roofing material for you.

Ref:14
Question submitted by Dave

We are having a 3metre square wok top conservatory added to our bungalow with a box guttering on two sides. The bungalow is actually an L-shape and the conservatory is filling the hole. Should the box guttering be level with the bottom of the fascia? Our installers have fitted ours about 30 - 80 mm below. So now they are trying to seal the bare aluminium to stop the condensation constantly dripping.

This question answered by the Almost Impartial Guide editorial team - Without knowing more detail on the exact circumstances and site conditions its impossible for us to say for sure that the box gutter in incorrectly positioned. Certainly in our experience the bottom of most box gutters would "finish" either flush with the bottom of the fascia or perhaps slightly above. If however you had a fascia of less depth than that of the box gutters then its possible the box gutter would be below the level of the fascia. It is possible your installers made an error when measuring the overall height up o fascia or they are using a standard model with predetermined heights. Its also possible they measured the correct height but then the base level (usually DPC level) finished at a lower point than was originally envisaged. Hopefully these points will explain just why it's not possible for us to be more "precise" in our reply.

With regards to condensation its common for most installers to add some insulation under the box gutter in order to reduce the risk of condensation. In this case they are also having to add this insulation to the bare aluminium visible on side because the box gutter drops down below level of fascia. We would not criticise your installers for adding insulation - this is a good idea. We would point out however that the insulation can only ever hope to REDUCE condensation. No Company can say for sure that condensation will be eliminated. Most condensation will reduce as the conservatory "dries out". Using a dehumidifier will speed this process up.

Ref:13
Question submitted by Sue

We were persuaded by contractors that we did not need the roof supports provided by the roofing system and my husband agreed to have them left off. Will this cause us problems in the future with distorting of the roof? 12.5x12.5 pvcu victorian design with a box gutter against the wall of the house. Southfacing site - full sun all day.

This question is answered by the Conservatories Online editorial team - The roof supports you refer to are "tie-bars". If the manufacturer supplied them - then in our opinion they should be fitted. Occasionally some installers try to persuade customers that they are not necessary. This is mainly because it takes longer to fit. Additionally some conservatory owners prefer not to see these "tie-bars" and tell their supplier not to fit. THIS IS A MISTAKE. They are required structurally and you should get your supplier to return and fit.

Ref:12
Question submitted by Paul

Click here for a brochure request I am currently obtaining quotes for a conservatory and have been quoted for 2 roofing systems, Ultraframe, who I have found a great deal of information on, and Wendland, who I can find very little information. Can you advise on the differences between the 2 identifying strengths and weaknesses.

This question is answered by the Conservatories Online editorial team - Both Ultraframe and Wendland are well established manufacturers of conservatory roofing components and both offer excellent products. You are correct - there is a lot of information around about Ultraframe and much less generally speaking about the "other systems". This is more to do with the fact that Ultraframe have been exceptionally successful in marketing their "brand" both to the trade and general public whilst most other manufacturers have concentrated on the trade only. Its a very big "generalisation" but with Ultraframe having such a large market share some conservatory companies will prefer (especially if they are concerned about their own brand awareness) to market a product other than Ultraframe. More often they will concentrate on the "unique selling points" of their roof than the actual "system supplier" etc. To put it another way - these companies want to sell something that can make them "stand out" from the many suppliers who seem to sell virtually identical products at vastly different prices - as is often the case when consumers are comparing prices between companies offering the same Ultraframe roof and say the same PVCu extrusion.

We are big fans of the Ultraframe system but in our "almost impartial" way we are always keen to point out that there are other alternatives. Wendland, Park lane, Quantal and K2 are just a few of the other systems available. We would not advise you to concentrate too much on the "strengths and weaknesses" of each particular system as frankly most offer similar features - but rather to concentrate on the quality of the installation company and the guarantees / warranties they offer. You should be happy with any of the systems mentioned above - it's the installation quality that needs to be concentrated on. Remember its not Ultraframe or Wendland who will install your conservatory but a conservatory supplier - using their roofing system.

For some more information on Wendland visit their web site at http://www.wendland.uk.com. They claim to be the UK's second largest manufacturer of conservatory roofs and have a "householders section" on their web site.

Ref:11
Question submitted by Mike

I have a conservatory some 10 years old with a broken upvc ferrule (correct word? - the exterior centrepiece on the roof). How can I get this mended please?

This question is answered by the Conservatories Online editorial team - We think you are looking for either a Finial (the pointed bit) or ridge cresting. Its unlikely that something like this can be repaired. It would best we think to buy new. One company who may be able to help is:
Conservatory Components (CONSCO) Ltd
Based in Doncaster South Yorkshire Tel: 01302 700079
They can deliver nationwide

Ref:10
Question submitted by M Bates

I have obtained a quote for an Ultraframe roof on my proposed conservatory, but would also like Quantal to quote but do not have you any contact details. Can you help? I'm based in Surrey England.

This question is answered by the Conservatories Online editorial team - Quantal Conservatory Roofing Systems are based at:
Unit 8, Fairfax Rd, Heathfield Industrial Estate,
Newton Abbot,
Devon TQ12 6UD
TEL: 01636 832355

Quantal are a roof systems manufacturer and there system is one that we like very much. They do not sell direct to the end user - but via a network of local installers and fabricators. A phone call to them should put you in touch with a supplier local to you.
They have a web site at http://www.quantal.co.uk/consumer/consumer.htm

Additionally try the following web site
http://www.capitalwindows.co.uk we believe they offer the Quantal product.

Ref:09
Question submitted by Brian

We are getting confusing signals from people quoting for a conservatory. In relation to the roof, some vendors are saying that polycarbonate is better for a lot of reasons and others say that it darkens the inner room / it looks cheap and also that the noise level during heavy rain can be very annoying. Can you please advise of your experience on this. Also is the standard for polycarbonate 16mm or 25mm. The conservatory will be south-west facing. (question edited)

This question answered by Tina Dunlop - Each roof product has its advantages and perhaps disadvantages depending on what you are looking for.

16 mm polycarbonate is still the most popular alternative - however 25 mm polycarbonate is growing in use - mainly because of its good levels of insulation. 25 mm polycarbonate is a little more expensive but in our opinion it is worth it.

We don't think that polycarbonate looks "cheap" especially if its fitted properly using a good roofing system. If polycarbonate is fitted badly without the correct roof pitch and without proper finishing profiles such as "sheet end closers" it can look bad. Look out for conservatory companies using quality roof systems from companies such as Ultraframe and Quantal - polycarbonate looks good in theses systems.

No matter what roof material (polycarbonate, glass, slate or tile) you use there will be some noise from the rain internally, as these structures do not have any ceiling in them. Its true that 16 mm polycarbonate in particular can be quite noisy in the rain - but then again it's a matter of personal preference. (We have even known people who like the noise of the rain on the roof and will deliberately sit in a conservatory when it rains!)

Its also true that no matter what roof material you use that a certain amount of light will be taken away from the room its attached to. (This is even true with glass roofs, as you will almost certainly fit blinds in a glass roof). We think its a good idea wherever possible to have additional natural light sources in a room - perhaps from a side window that the conservatory does not cover over. In a South West facing room such as yours we do not feel this would be a major problem.

Ref:08
Question submitted by Rupert

I have heard that a roof pitch of 30 degrees was discovered years ago to be self cleaning. I have heard this via TV and books. Is this correct please.

This question is answered by the Conservatories Online editorial team - In our experience glass roofs with a pitch of 30 degrees are easier to keep clean - so there is some truth in what you read or saw. We do not however feel that the same is true for polycarbonate roofs. (Something to do with the "friction" on the surface) Also you will find in the summer months (when there is less rain to maintain the cleaning process) that no matter what pitch you use, you will need to clean yourself - especially after the seagulls have visited!

Ref:07
Question submitted by Roger

I have just had built a pitched roof conservatory complete with a box gutter attached to the long side of the house, conservatory size is 8500 x 4000 PVCu all round with Ultraframe roofing system, all panels are made of toughened glass both in the sides and roof. I have read that there is legislation, which says that the roof panels should be toughened on the outside, and laminated on the inside for consumer protection, is this true?

This question is answered by the Conservatories Online editorial team - Currently there is no legislation that we are aware of which makes this law on domestic properties. (in England and Wales) The situation can be different on public buildings and its more common to see laminated glass fitted there. It is also possible that on those rare occasions that building regulation approval is required for a conservatory that laminated may be specified.

Both toughened and laminated glass are forms of safety glass. There will be some people who will argue that having laminated glass installed on the inner of the two skins will prevent your being "showered" in small glass fragments should the top skin of toughened glass ever shatter. That said - most companies opt for the toughened glass only option mainly as the overall weight of the roof is less which allows them to "span" greater widths without the need for expensive portal support structures.

Ref:06
Question submitted by Chris

I am building my own conservatory. What should I be looking for in a good PVC roof. I will be using 25mm Five wall but I do not know about the construction aspect. Two companies have quoted, one uses the K2 System?

This question answered by the Conservatories Online editorial team - 25 mm polycarbonate is a good option. With regards to which roof system to use there is now quite a number of roofing systems available. Almost all the systems are very good and offer similar features. Amongst the best know are Ultraframe, Quantal and Park Lane. K2 is a relative new comer that has been growing in popularity recently. As you are doing this your self then ease of installation and the quality of instructions you will receive will be important. Some systems allow for ventilation within the roof either with roof vents or trickle ventilation. You may wish to investigate this.

We suggest you make sure your supplier will provide you with the complete roof including guttering, polycarbonate (already cut to size) and a comprehensive roof plan showing where everything goes. Ask if sheets of polycarbonate and roof rafters will be numbered in order to make "matching" on site easier. If your supplier is local it may also be good if you can make arrangements to view the completed roof fully assembled on the factory floor prior to them dismantling it and delivering to you.

Some companies use aluminium clad in PVC for the rafters and others use a totally aluminium rafter (inc aluminium cappings). Both of these options are OK with us. The choice you make on this is a matter of personal taste.

The K2 web site is at http://www.k2conservatories.co.uk

Ref:05
Question submitted by Chris


I have had two companies quote to supply and build a new conservatory, one has recommended a polycarbonate roof and the other a material called "everlight" as part of a self-supporting roof system. Have you heard of Everlite and if so is it any good?

This question answered by Tina Dunlop - I am familiar with Everlite which is supplied to the "trade" the UK by a company called Plastmo. (Tel 01604 790780) This product is popular with the DIY market and many small builders as it comes ready-packed in a kit form. It is mainly used for leanto installations. In my opinion it is a "perfectly good" roofing material although given the choice I would personally choose 25 mm polycarbonate. I suggest you get a sample of this roofing material and compare with polycarbonate before making a choice. It really is a matter of personal "taste".

Ref:04
Question submitted by Nick

We need a tie bar in our conservatory. The one supplied by the builder is rather ugly. Is it possible to buy something more decorative?.

This question answered by Tina Dunlop - The following companies may have what you are looking for. As I understand it - these companies mainly supply the trade. I'm sure however that they could put you in touch with a local supplier.

1. Conservatory Cast Systems - Web Site
http://www.conservatorycast.co.uk
540 Ecclesfield Road Sheffield S5 0DJ
Tel: 0114 257 7688 Fax: 0114 257 7344

2. Conservatory Components Ltd - Tel 0800 163822. Visit their web site at
http://www.consco.co.uk

3. Finally a link to another web site for some inspiration. (US company)
http://www.fischerartworks.com

Ref:03
Question submitted by Andy

We are currently getting quotes for a hardwood conservatory. We've been offered roofs by Ultraframe and by another company (name sounds like Quantel?) I like the look of the Quantal Roof. Have you any experience of Quantel roofs, and if so, are they any better or worse (quality wise) than one another? (Question edited).
 
This Question answered by Tina Dunlop - Both the Ultraframe roof and Quantal roof are excellent roofing systems. Its a case of personal taste. Like you I think QUANTAL have a nice system with attractive looks.

Both of above roof systems are mainly used with PVCu and Aluminium - although they can be used with hardwood conservatories. Have you considered a hardwood Rafter system for the hardwood conservatory - with external Aluminium Rafter capping? This is what is usually used with Hardwood Conservatories.

Ref:02
Question submitted by Lisa

We have built our own conservatory, to finish it off we would like to put some decorative detail on the roof. We don't know the name for the metal finishes, help! Do you know where we can purchase them.

This Question answered by Tina Dunlop - What you are looking for are usually referred to as "Finials" (pointed bit at front) and cresting. They are available in both PVCu and metal. Most conservatory companies could supply this for you or you could try a retailer of polycarbonate (they usually stock items such as this). Two companies you could try are Easi-Fix Building Systems - Tel 01925 822215 or e-mail: easi-fix@twinfix.co.uk or alternatively Conservatory Components Ltd - Tel 0800 163822.  Visit their web site at http://www.consco.co.uk

Here is a link to another web site for some inspiration. (US company) http://www.fischerartworks.com

Ref:01
Question submitted by Dave

Click here for a brochure request How do I keep the sides of a upvc conservatory rigid without putting a bar from a supporting wall to the conservatory wall. The conservatory will be built onto to an exiting corner house walls thus an "L" shape with a leanto roof.

This Question answered by Tina Dunlop - If I knew your sizes I would be better able to advise. There are roofing systems for leanto roofs which allow you to span up to 4 metres without additional support.  Also I am assuming you do not wish to have a tie bar fitted "front to back" i.e. from the front of the conservatory to the back house wall. If you were going crossways - across the width you would use a purlin, provided it is not very wide.

Also the material used in the roof will have an effect. For instance glass will need more support than polycarbonate. I am listing some alternatives below - however I would caution you that the roof must be correctly supported and often there is no practical alternative to tie bars.

Firstly I would suggest that you have all the PVCu side frames fully reinforced and coupled together using "structural mullions or couplers" [usually made out of galvanised steel section]. Another alternative may be to use some sort of mini portal system. This is a steel or structural grade aluminium section - usually in a sort of "goal post" design which is fixed down into the foundations and on which the conservatory is built around. I do warn you however that this is quite expensive and something usually only used in commercial applications and swimming pool enclosures. Ultraframe PLC produce such a system and have suppliers in most areas.

Finally - I would caution you to seek the advice of your conservatory roof systems supplier. They are the only ones who can advise you on this. If they say you need tie bars - you can be sure it's for good reason.

 

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